OUR POLICY

INTRODUCTION the present document (together with the documents mentioned) establishes the conditions that govern the use of this web site and the purchase of products in the same (hereinafter, the "terms"). Please read the terms carefully before using this website. To use this web site or place an order through it, you agree to be bound by these conditions, so if you are not in accordance with all conditions, should not use this website. These conditions may be modified. It is your responsibility to read them periodically, since the conditions in force at the time of use of the website or of the contract (as this is defined later) will be that applicable.

 

USE OF OUR WEBSITE making use of this website and/or ordering through this you agree to: make use of this web site only to make inquiries and legally valid orders. Not make any false or fraudulent orders. If you could reasonably be considered that an order of this kind has been made we will be authorized to cancel it and report to the relevant authorities. Provide us your address e-mail, postal address and/or other contact details for a truthful and accurate. In addition, you consent that we will make use of such information to get in touch with you if necessary. If you do not provide us all the information we need, we will not place your order. To place an order through this web site, you warrant to be over 18 and have legal capacity to enter into contracts. The information contained in these terms and conditions and details contained on this website do not constitute an offer, but an invitation to contract. There will be no contract between you and us in relation to any product until your order is expressly accepted by us. If your offer is not accepted and had already been a charge on your account, the amount of the same will be refunded to you in full. To place an order, shall follow the procedure of purchase online and make click on "Authorise payment". After this, you will receive an email acknowledging receipt of your order (the "order confirmation"). Note that this does not mean that your order has been accepted, since it is an offer that you makes us to us to buy one or more products. All orders are subject to our acceptance, which will be informed through an email in which we confirm that the product is being sent (the "dispatch confirmation"). The contract for the purchase of a product between you and us (the "contract") will be formalized only when we send you the confirmation of Envio.seran object of the contract only those products listed in the shipment confirmation. We will not be obliged to supply you with any product which may be the subject of order until we confirm the shipment in a shipping confirmation.

 

AVAILABILITY OF PRODUCTS all orders  are subject to the availability of the products. In this sense, if there are difficulties in terms of the supply of products or if there are no items in stock, we reserve the right to provide you with information about substitute products same quality and valueas you ordered. If you don't want to make an order of these substitute products, we will refund any amount  you have paid.

 

NEGATIVE TO PROCESS AN ORDER we reserve the right to withdraw any products from this website at any time and remove or modify any material or contents. Although we do our best to always process all orders, there may be exceptional circumstances that require us to reject an order processing after sending the confirmation of order, so we reserve the right to do so at any time, at our sole discretion. We will not be liable to you or any third party by the fact remove any product from this website, regardless of if the product has been sold or not, remove or modify any material or content on the website or for refusing to process an order once we have sent you the confirmation of order.

 

DELIVERY without prejudice to the provisions of clause above respect to the availability of products and unless extraordinary circumstances occur, try to send the order consisting of the product (s) listed in each shipment confirmation before the delivery date given in the confirmation of shipment in question either, if no delivery date is not specified , within 15 days from the date of the confirmation of sending. However, delays may occur for any of the following products reasons: personalized product; specialized articles; unforeseen circumstances; place of delivery; If for some reason we could not meet the delivery date, you we will inform you of this fact and give you the option to move forward with the purchase by establishing a new delivery date or to cancel the order with a full refund of the price paid. Note however that we do not make deliveries on Saturday or Sunday. 

 

TRANSMISSION of the risk and of the property of the products the risks of the products will be in charge from the moment of its delivery. You will acquire the ownership of the products when we receive full payment of all amounts due in connection with them, including shipping, or at the time of delivery, if it took place at a later time.

 

PRICE AND PAYMENT the price of each product will be which are required at all times on our web site, except in cases of obvious error. While we try to ensure that all prices listed on the page are accurate, errors may occur. If we discover an error in the price of any of the products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancel it. If we cannot get in touch with you, the orders will be deemed cancelled and the amounts that have been paid will be reimbursed fully. Will not be bound to supply you with any product at the incorrect price lower (even if we have sent you confirmation of shipment) if the error in the price is obvious and unmistakable and it had been able to be recognized reasonably by you as incorrect price. Prices on this website include VAT, but exclude delivery costs, which will be added to the total in your shopping basket section. Depending on your delivery area it could be extra charges for delivery: we will inform you in this case as soon as possible first to deliver your order and you will have the option to pay the extra or cancel the order with total refund of the price payed. Prices may change at any time, but possible changes will not affect orders respect we have sent a confirmation of delivery .Once you made your purchases, all items that you want to buy will be added to your shopping cart and the next step will be to process the order and make the payment.

 

CHANGES AND REFUNDS if you are contracting as a consumer, you can withdraw from the contract  at any time within the period of 7 working days from the date of delivery of your order. In this case, we will refund the price paid for such products. You will be responsible for the direct costs of returning the product. You can certify the exercise of the right of withdrawal in any manner allowed in law, whereas if anything validly exercised this right by returning the products. This provision does not affect other rights granted to consumers by law. Your right to cancel the contract shall apply exclusively to products that are returned in the same condition in which you received them. Please return the item using or including its original packaging through the transport company that deems appropriate, to the address listed on the address of your order box. For added security please contact us via http://www.decapshop.com/contacta by specifying  refund reason and name of the product that brings us back in the "Comments" section. It should also include all instructions, documents and wrappings of the products. No refund will not be if the product has been used beyond the mere opening of the same or if it has suffered any damage, so you must be careful with the products while are in your possession. Changes are not allowed. You will be responsible for the cost of return. Please note that if you decide to return to us c.o.d. items we are authorized to charge you the expenses that we may incur. After consideration of the article we will tell you if you are entitled to a refund of the amount paid. The refund shall be made as soon as possible and, in any case, within a period of 30 days from the date in which you communicated its intention to withdraw. The return will be always in the same means of payment you used to pay for the purchase.

 

APPLICABLE LEGISLATION AND JURISDICTION the use of our website and the contracts for the purchase of products through this website shall be governed by Spanish law. Any dispute arising out of or relates with the use of the website or such contracts shall be subject to the non-exclusive jurisdiction of the Spanish courts. If you are contracting as a consumer, nothing in this clause shall affect rights as such it recognizes the legislation.

 

COMMENTS AND SUGGESTIONS your comments and suggestions are welcome. We kindly ask you to send us your comments and suggestions through our contact form www.decapshop.com/contacta. We have official leaves of claim available to consumers and users. You may order them via our contact form www.decapshop.com/contacta